Privacy Policy – Mazala Logistics

Effective Date: May 5, 2025
Last Updated: May 5, 2025
Website: https://mazala-logistics.com

Mazala Logistics (“Mazala Logistics,” “we,” “our,” or “us”) operates as a freight brokerage business and is a registered Doing Business As (DBA) of Mazala Global, LLC. We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or utilize our freight-related services.

By accessing https://mazala-logistics.com (the “Site”), you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This policy applies to information collected through:

  • Our website mazala-logistics.com
  • Freight quote request forms and communication portals
  • Email or phone-based correspondence initiated via the Site
  • Carrier, shipper, or consignee data exchanged via our platform

It does not apply to:

  • Offline interactions not initiated through our digital channels
  • Third-party transportation platforms not operated or branded by Mazala Logistics

2. Information We Collect

We collect information necessary to offer digital freight brokerage and transportation services. The categories include:

a. Personal and Business Information You Provide

  • Full name, phone number, email address
  • Company name, role/title, and DOT or MC number (if applicable)
  • Pickup and delivery locations
  • Freight descriptions (e.g., commodity, weight, value)
  • Equipment preferences (e.g., dry van, reefer, flatbed)
  • Payment terms or invoicing information (if applicable)

b. Automatically Collected Information

When you visit our Site, we may collect:

  • Browser type, operating system, screen resolution
  • IP address and geolocation (region/city-level)
  • Page views, session duration, clickstream data
  • Referral URLs or search keywords used

c. Information from Third Parties

  • Carrier performance data from external load boards
  • Tracking details from telematics or TMS partners
  • FMCSA or regulatory registration verification tools

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide freight quotes and arrange transportation
  • To communicate shipment details with carriers, shippers, or consignees
  • To screen carriers and prevent double brokering or insurance fraud
  • To issue or receive shipping documents (BOLs, COIs, invoices)
  • To improve our website functionality and operational workflows
  • To comply with federal and state-level transportation regulations
  • To manage business analytics, performance tracking, and audit logs

4. Disclosure of Information

Mazala Logistics does not sell your personal information. We may share information as necessary with:

a. Authorized Transportation Partners

  • Motor carriers, owner-operators, or dispatchers
  • Shipping facilities or consignee representatives
  • Freight insurance providers (for risk verification)

b. Service Providers and Tools

  • Transportation Management Systems (TMS)
  • CRM platforms, email and document automation tools
  • Load board platforms or FMCSA data providers

c. Governmental and Legal Authorities

If required by subpoena, regulatory audits, or claims investigations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Session management and load request form functionality
  • Website traffic analysis (e.g., page time, bounce rates)
  • Identifying returning users for quoting continuity

Managing Cookies

You can accept or reject cookies via our cookie banner or through browser settings. Essential cookies may be required for full site functionality.

6. Data Security

Mazala Logistics implements strong data security measures, including:

  • SSL encryption for in-transit data
  • Access-controlled back-end systems
  • Enforced user authentication for internal staff

We maintain technical and organizational safeguards to reduce the risk of unauthorized access or loss.

7. Data Retention

We retain your data only for as long as necessary to:

  • Fulfill service obligations (e.g., shipment tracking or dispute resolution)
  • Maintain compliance with DOT, FMCSA, and IRS requirements
  • Support internal recordkeeping and business continuity

Typical retention is 5–7 years for shipping-related documentation.

8. Rights for California Residents

If you reside in California, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • Right to Know – The categories of personal information collected
  • Right to Access – Receive a copy of the data held about you
  • Right to Delete – Request deletion, subject to regulatory exceptions
  • Right to Correct – Update inaccurate data
  • Right to Opt-Out – Prevent use or disclosure of data for specific purposes
  • Non-Discrimination – Equal treatment regardless of exercising your rights

To exercise these rights, contact compliance@mazala-logistics.com.

9. External Services and Integrations

Our platform may integrate with third-party systems such as:

  • FMCSA registration databases
  • Load boards and ELD tracking platforms
  • Email and scheduling tools

Your interactions with those services are subject to their respective privacy policies.

10. Children’s Privacy

Mazala Logistics does not offer services to individuals under 18 years of age. We do not knowingly collect personal data from minors.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. If changes are made, we will post the revised policy with a new effective date. Continued use of our Site indicates your agreement with the updated terms.

12. Contact Information

For questions, data requests, or compliance inquiries, please contact:

Mazala Logistics
A DBA of Mazala Global, LLC
Email: compliance@mazala-logistics.com
Website: https://mazala-logistics.com

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